Terms and Conditions

Ski Club of Victoria Accommodation
Terms & Conditions

 

You accept these terms and conditions in full when you pay your deposit.

All Terms and Conditions are subject to change without notice.

All bookings are covered by the Mount Buller Snow Guarantee – for more information click here: https://www.mtbuller.com.au/Winter/plan-your-visit/accommodation/snow-guarantee

Accommodation Bookings 

Reservations can only be made for guests over the age of 18.

It is the policy of our club to only accept weekend bookings that include Friday and Saturday night.

A two-night minimum stay may be required in some peak periods

Reservations outside of 30 Days will require a 50% deposit of the total tariff at the time of booking. The balance must be paid in full 30 days prior to arrival. Late fees will apply for bookings not paid in full by the required date as outlined in the confirmation letter.

Reservations within 30 days of arrival must be paid in full at the time of booking.

Reservations are only confirmed once the payment has been received and a confirmation email has been sent from Ski Club of Victoria reservations.

A fee of $50 per amendment will apply to reservations altered after the required deposit has been paid.

All credit card payments will incur the following surcharges:
1.5% Visa, MasterCard and Amex

Electronic Funds Transfers are only available to SCV Members only and proof of payment needs to be provided with in 24hrs to secure the booking. A valid credit card must be also be provided at the time of booking.

All guests must provide proof of age with photographic identification and a valid credit card upon arrival

A credit card preauthorisation of $100 per night will be taken on arrival for any incidental charges. Payment can be made with the same card or a different method of payment on checkout.

Check-in is from 4pm -10pm Sunday – Thursday & 4pm – Midnight Fridays. Earlier check-in times can be requested but will not be guaranteed.

Check-out is strictly 10am. Late checkouts can be arranged, subject to the discretion of management and must be pre-arranged with reception before 6pm the night before checkout

Late check-outs are charged at $100 per hour after 10am and the full day rate will be charged after 1pm. Rooms that have not arranged a late check-out and still occupy the room after 10am will be subject to automatic late check-out fees.

The total amount owing on check-out must be paid on departure. Amounts that are not paid in full on departure will incur a $50 late processing fee.

Cancellations and Alterations to Bookings

A fee of $50 per amendment will apply to reservations altered after the required deposit has been paid.

Any additional guests must be notified and paid for prior to arrival. We may not be able to accommodate for any additional unadvised guests who will then have to source accommodation elsewhere. Addition guests will be charge at $90 per Adult and $50 per child per night.

The number of guests in each room must not exceed the allowed capacity for Safety and Fire regulations.

Written changes or transfers of booking dates will be considered up to 30 days prior to arrival but can only be made within the current season and are subject to availability. Any changes will incur an amendment fee of $50.00 plus any difference in rate. No refunds will be issued if the amended rate is less.

All deposits/bookings are non-refundable.

Any request to cancel or refund must be made in writing and will not be confirmed until after the date of departure of the cancelled reservation.

Guest who have booked through third party agents or websites are subject to the same terms and conditions and must liaise directly with the original booking agent for any requests to Alter/Cancel or Refund a reservation.

We strongly recommend travel insurance for any snow holiday. For more information and how to obtain this type of insurance please follow this link https://www.suresave.com.au/Turnstile/PartnerLink?partnerCode=-A3W&source=VicSkiClub

If no contact has been made with reservations by 10pm on the night of arrival the reservation will be considered a “no show” and the total deposit will be forfeited.
No refunds will be given for “no show” cancellations.