Terms and Conditions

Ski Club of Victoria Accommodation
Terms & Conditions

 

 

  1. You accept these terms and conditions in full when you pay your deposit.
  2. All Terms and Conditions are subject to change without notice.
  3. All bookings are covered by the Mount Buller Snow Guarantee – for more information click here: http://www.mtbuller.com.au/Winter/Accommodation/Snow-Guarantee
  4. Reservations are only confirmed once a confirmation email has been sent from Ski Club of Victoria reservations.
  5. To confirm your reservation a 50% deposit is due at the time of making the booking with exception to bank transfer which are due within 5 business days of making the reservation.
  6. The balance must be paid in full 30 days prior to arrival. Late fees will apply for bookings not paid in full by the required date as outlined in the confirmation letter.
  7. Reservations made within 30 days of arrival must be paid in full immediately.
  8. All deposits are non refundable unless the room is resold and accommodation is at 100% occupancy. In this event a $50 cancellation fee will apply per cancelled room.
  9. Cancellation of your reservation will result in a forfeiture of the total deposit unless the room is resold and accommodation is at 100% occupancy. In this event a $50 cancellation will apply per cancelled room.
  10. Any request for a refund must be made in writing and will not be confirmed until after the date of departure of the cancelled reservation.
  11. Changes or transfers of booking dates can be made within the current season but are subject to availability and will also incur an additional cost of $50.00 plus any different in rate.
  12. Check-in is from 4pm. Earlier check-in times can be requested but will not be guaranteed.
  13. Check-out is strictly 10am. Late checkouts can be arranged, subject to the discretion of management and must be pre arranged with reception before 6pm the night before checkout
  14. Late check-outs are charged at $100 per hour after 10am and the full day rate will be charged after 1pm. Rooms that have not arranged a late check-out and still occupy the room after 10am will be subject to automatic late check-out fees.
  15. Reservations can only be made for guests over the age of 18.
  16. All guests must provide proof of age with photographic identification and a valid credit card upon arrival.
  17. A credit card preauthorisation of $100 per night will be taken on arrival for any incidental charges. Payment can be made with the same card or a different method of payment on checkout.
  18. If no contact has been made with reservations by 10pm on the night of arrival the reservation will be considered a “no show” and the total deposit will be forfeited.
    No refunds will be given for “no show” cancellations.
  19. The total amount owing on check-out must be paid on departure. Amounts that are not paid in full on departure will incur a $50 late processing fee.
  20. All credit card payments will incur the following surcharges:
    5% Visa and MasterCard; 3.0% Amex and Diners